• Ke members login page.
  
  
• Log in dengan username dan password. (Anda akan mendapatkan username dan pasword setelah pendaftaran dan pembayaran)
  
  
• Setelah sukses login, klik sudit kiri atas anda bertuliskan Support.Sebuah dropdown menu akan muncul dengan pilihan: Help Center, View Open Tickets, View Closed Tickets and Video Tutorials. Klik Video Tutorials.
  

Video tutorian terbuka dengan window baru . Dibawah setiap tuorial terdapat 2 elemen navigasi yang sangan berguna:

• sebuah draggable progress bar
• rewind, back, play/pause, forward and exit buttons

Site Manager:
Adding a domain name
Deleting a domain name
Editing a domain name
Registering a domain name
Transferring a domain name
Adding a subdomain/virtualhost
Deleting a subdomain/virtualhost
Editing a subdomain/virtualhost
Creating a FTP account
Managing an existing FTP account
Installing/Uninstalling or Fixing broken FrontPage Extensions
Creating/Managing a Password Protected Area (PPA)
Creating/Managing a MySQL database
Adding and Enabling shell access (SSH)
Adding shell access (SSH) support
Enabling/Disabling shell access (SSH)
Purchasing, activating and setting an authenticated/static IP address
Purchasing an authenticated/static IP address
Activating/Deactivating an authenticated/static IP address
Setting an authenticated/static IP address
Modifying custom DNS records
Generating an SSL certificate and Signing Request (CSR)
Using the File Manager
Browsing the File Manager
Deleting files/directories using the File Manager
Renaming files/directories using the File Manager
Copying files/directories using the File Manager
Moving files/directories using the File Manager
Changing directories/files permissions using the File Manager
Uploading files using the File Manager
Creating directories/files using the File Manager
Editing files using the File Manager
Installing an SSL certificate
Uninstalling an SSL certificate
Using the Crontab
Service Upgrades:
Adding more traffic
Adding more disk space
Adding support for additional domain names
Adding more MySQL disk space
Adding support for additional MySQL databases
Upgrading a web hosting account
Renewing a web hosting account
E-mail Manager:
Creating an e-mail account
Deleting an e-mail account
Adding an e-mail alias to an existing e-mail account
Deleting an e-mail alias
Setting an e-mail forwarding
Setting an e-mail forwarding #2
Adding an e-mail filter
Editing/Deleting an e-mail filter
Using the Anti-Spam Protection
Creating a mailing list
Changing the password of an e-mail account
Editing/Deleting a mailing list
Setting an autoresponder to an existing e-mail account
Web Design:
Activating/Deactivating Site Studio
Logging into Site Studio
24/7 Customer Support:
Requesting help through a Support Ticket
Viewing Support Tickets
Using the Help Center